BMW Motorrad introduced maintenance intervals of 10,000 km as far back as 1989. Today, over twenty years later, these intervals are among the best on the sector. It is a hallmark of perfected, robust technology, high product quality, and comparatively lower upkeep costs. Moreover, long maintenance intervals serve as a key buying and resale argument.
As technology has progressed, also the maintenance scopes have shrunk with each interval. According to interviewed dealers and customers, vehicle owners do not always observe the annual servicing prescribed in addition to the inspection every 10,000 km and the care services every 20,000 km. This can have negative effects on the technical condition of the vehicle and can mean that motorcycles, for instance, are serviced only every three years.
Various service fluids have then long outlived their useful life. In order to take account of this progress and the changes in customer behaviour, BMW Motorrad has developed a flexible service concept that also considers the vehicles' periods of immobilisation. In other words, the maintenance scopes depend more greatly on time than on mileage.
The dynamic maintenance strategy includes a service interval indicator. Irrespectively of the mileage, all BMW motorcycles must be serviced once a year. Frequent riders must also observe the mileage component in addition to this regular annual appointment. In other words, additional maintenance becomes necessary when the motorcycle clocks up over 10,000 kilometres within one year. The customer is notified of the due maintenance appointment, which appears in good time on the multifunction display.